Privacy Policy
At WESTPEAKMERCANTILE, we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it safe. We want you to feel comfortable shopping with us, knowing your personal details are handled with care.
Information We Collect
When you place an order or create an account, we collect basic details like your name, email address, shipping address, and payment information. We also gather data about how you use our website, such as pages you visit and items you browse. This helps us understand what you like and improve your shopping experience.
How We Use Your Information
We use your information to process orders, arrange delivery, and provide customer support. We also send order updates and, if you opt in, occasional news about new products. We do not sell your personal data to anyone. Ever.
Cookies and Tracking
Our site uses cookies to remember your preferences and keep your shopping cart updated. These small files help the website run smoothly. You can disable cookies in your browser settings, but some features may not work as well without them.
Your Rights
If you live in the European Union or California, you have specific rights under GDPR and CCPA. You can request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data. You can also opt out of any marketing communications at any time. To exercise these rights, simply email us at [email protected].
Data Security
We use secure encryption to protect your information during transmission. Access to personal data is limited to employees who need it to fulfill orders. While no method is 100% secure, we work hard to keep your information protected.
Third-Party Services
We work with trusted partners for payment processing and shipping. These companies receive only the information needed to complete their tasks. They have their own privacy policies and are required to protect your data.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.
Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page occasionally to stay informed.
Contact Us
If you have questions about this policy or how we handle your data, please reach out to us at [email protected]. We are happy to help and will respond promptly.